Database problem with Indian documents

Incident Report for IP7

Resolved

This incident has been resolved.

Posted Oct 08, 2026 - 08:58 CEST

Investigating

During the database update, an issue occurred affecting Indian documents. As a result, some monitoring results may be impacted.

We are working with high priority to resolve the issue!

Posted Oct 06, 2026 - 15:20 CEST

This incident affected: IP7 Compass (Windows Client, Web Client, Search).